East Carolina Behavioral Health is committed to quality services to all consumers and their families based on each consumer's needs, with the ultimate goals of independence, autonomy, and fulfilling one's potential.  We believe that the people we serve are citizens with all the rights and responsibilites that accompany citizenship.  By entering into a partnership with the people we serve and their families, we focus on a consumer-driven, family oriented system of best practice services to achieve these goals in the most effective/efficient manner while respecting the rights of the people we serve.

Values

• FLEXIBILITY:  Our system of services is designed to be consumer-driven and responsive to the needs of the individual.
• ACCESSIBILITY:  We empower the people we serve with the knowledge and skill to use high quality organizational and community resources, while simultaneously seeking opportunities to eliminate barriers to services.
• PARTNERSHIP:  The therapeutic and/or habilitative process is a working relationship among the consumer, the service provider and the LME that requires the trust, honesty, and participation of all members.
• EXCELLENCE:  We look for competence at all levels of daily operations, respect for self, the people we serve and others, and the integrity to maintain high ethical standards.
• AUTONOMY:  We believe that each of our consumers has the freedom of choice, self-direction and access to the assistance which may be needed to become independent.

Working Principles

• Extend beyond what is required by being prompt, innovative, flexible and responsive.
• Seek to trust as well as to be trusted.
• Commit to work together as a group for a common goal.
• Try to find a way to say yes.
• Our physical environment reflects on the quality of our service.
• Show favoritism and partiality to all the people we serve.
• Seek out and take advantage of opportunities to move the organization toward excellence.